Web design and digital solutions for clinics
Custom websites and integrated tools that save your team time and impress your patients.
We sit with your team, find what slows the day down, then design the website and tools to solve it.
A relaxed 20-minute call, then a fixed quote in writing. No obligation.
Built for clinics and practices
Built for general practice, specialist clinics, allied health and dental practices.
Why we do it
Care shouldn’t stop when the patient leaves the clinic.
Our goal is to help clinics across Australia offer a more consistent and thorough service once the patient has left the room, without adding to the team’s workload.
Patients have busy lives. Reaching their clinic shouldn’t mean waiting on hold or wondering whether an email arrived. We take the worry out of the everyday parts of healthcare, so patients feel looked after and your team stays in control.
01What we build
Everything your clinic needs, in one website.
Every website we build includes all of this as standard.
Included with every website
01
A custom websitePatients judge your clinic online before they walk in. We design a site that looks and feels like your practice.
02
Found on Google and AI AIOMore patients now ask Google or ChatGPT which clinic to see. We set your site up so they can find and recommend you.
03
24/7 messaging assistantPatients message your clinic any time instead of waiting on hold. Your team follows up the next business day.
04
Online forms and referralsNo more printing, faxing or chasing paperwork. Patients complete forms and upload referrals from their phone.
05
Built to convertEvery page makes it easy to call, message or send a referral, so patients don’t give up and go elsewhere.
06
Fast on every phoneMost patients visit on their phone, so your site loads quickly and reads clearly on any screen.
07
Looked after for youWe handle updates and changes as your clinic grows, month to month, with no lock-in.
Want online booking requests or tools built for your team? We can add those too.
02See it working
Patients message you instead of waiting on hold.
Here’s what happens when a patient sends their GP referral at 8:42 pm, after your clinic has closed.
01The patient sends their referral
It takes about a minute, and they get a reference number straight away, so there’s no need to call.
Send a referral
Sure. Please upload a photo of the referral, or a PDF.
GP-referral.jpgPhoto attached
Done. Your referral is with our admin team.
Request received
Your referenceREF-4821
What happens next
- It’s in our admin team’s inbox, ready for their next business day.
- They’ll add the referral to Sam’s file and be in touch.
02Your team gets one clear email
Every detail in one place, ready to follow up the next business day.
YPYour Practice websiteto Admin team
New patient referral: Sam Citizen
Referral- Reference
- REF-4821
- Patient
- Sam Citizen, born 02/04/2016
- Parent or carer
- Raj Citizen
- Referred by
- Their GP, letter attached
- Reply by
- Phone, 0412 345 678, mornings
GP-referral.jpgAttached
Every request arrives in this format, so it can be actioned on first reading.
03Our work
Your website is the first room patients walk into.
It should feel as calm and considered as the real one.
Every practice gets its own look.
Concept builds for three fictional practices, each designed from scratch around how that kind of clinic runs.
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04How we work
Getting started is simple.
Four steps, from a first conversation to a website we keep improving with you.
- 01Discover
We sit with your team and learn how your clinic runs.
- 02Design
We design pages that answer patients’ questions before they call.
- 03Build and integrate
We build the site and connect the forms and assistant to your inbox.
- 04Support
We look after it and keep improving it with you.
Book a discovery call
Start with a conversation about how your clinic runs.
Book a discovery call
Tell us what takes up your front desk’s day. We’ll start there.
Prefer email? hello@elouracreative.com.au