What we build
What every website includes.
Seven things, each one fixing a problem clinics deal with every day.
Included with every website
As standard, on every build.
01A custom website
The problemA dated or template website makes a great clinic look ordinary, and patients notice.
What we doWe design your site from scratch around your practice, your patients and your brand.
02Found on Google and AI AIO
The problemMore patients now ask Google or AI assistants like ChatGPT which clinic to see, and most clinic sites aren’t set up for it.
What we doWe structure every page, from services to practitioners and hours, so search tools can read your practice accurately. No one can guarantee a ranking, but a clear site gives you the best footing.
0324/7 messaging assistant
The problemPatients wait on hold or give up, and your team spends the day on the phone.
What we doPatients message your clinic at any hour and get a reference number. Your team follows up the next business day. It only gives answers you approve, and you can switch it off any time.
04Online forms and referrals
The problemPrinted forms, faxes and missing details mean time spent chasing paperwork.
What we doPatients complete registration and consent forms and upload referrals from their phone, with required details checked before they send.
05Built to convert
The problemIf patients can’t quickly see how to get in touch, they go elsewhere.
What we doEvery page has a clear next step: call, message or send a referral, with the main button in easy reach on phones.
06Fast on every phone
The problemMost patients visit on a phone, and slow, cramped pages lose them.
What we doWe design for the phone first and keep pages light, so they load quickly and read clearly.
07Looked after for you
The problemWebsites go out of date when nobody has time to update them.
What we doWe handle hosting, updates and changes. A new practitioner or new hours is one email away. Month to month, with no lock-in.
How the assistant stays safe
The assistant is scripted, with no AI. It can only share answers your practice has written or approved, so it never guesses or offers medical advice.
Every chat screen says so clearly, and anything urgent is directed to 000 or the nearest emergency department.
Forms ask only for what each request needs. Details are sent securely to your team rather than kept on the website, and your privacy policy is linked wherever information is collected.
Your number is one tap away on every page, for anyone who prefers to call.
No new software and no new logins. Your team works through requests during business hours, as it does now.
Also available
Add these at launch or later, if your clinic needs them.
Booking requests
Patients pick a practitioner and a preferred time. Your team reviews each request and confirms it, so the appointment book stays in your hands.
Team tools
Internal forms and checklists for the jobs your front desk repeats every day, such as handovers, message logs or room checks. Scoped with your team and built around how they already work.
Book a discovery call
Start with a conversation about how your clinic runs.
Tell us what takes up your front desk’s day. We’ll start there.
Prefer email? hello@elouracreative.com.au